Here are some reviews that we have received from our clients.
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Superb service from first contact with Steve Savage who was extremely patient and provided sound and sensible advice during two phone calls to decide on Daniells Harrison, then Andrew Groom who visited the property and prepared a more thorough than hoped for condition report including addressing several add-on questions outside the scope of the survey. I am immensely grateful and impressed by the personable nature and highly professional service received.
Steve Savage is my new Superhero.
Steve talked through the surveyors report with my husband and I, in a clear concise manner that my husband and I could understand, as sometimes the technical terminology was above us. Nothing was too much trouble, even though we rang Steve on numerous occasions, he was only to pleased to help.
In this day and age it was exceptional service and refreshing that the customer was the first priority.
THANK YOU - THANK YOU and THANK YOU again.
I just received some excellent advice over the phone from Steve . I was feeling really anxious about a structural problem but I am now feeling confident . On top of that Steve has saved me a considerable amount of money just through one phone call . I'm very grateful .
Andrew Groom carried out a survey on a property we were looking to purchase.The report was very clear and Andrew discussed his findings with me followed by a written report . The report was very clear and helped us to decide whether we wanted to proceed with the purchase or not.I was very impressed with everyone I had dealing s with.
Thank you for the in-depth report and your attention to detail. Very much appreciated. I was also pleased you spent the time to talk with me, Stephen, just after you’d seen the property. One step closer to putting my mind at rest in purchasing the property. Great customer service.
We booked Steve Savage to carry out a home buyers survey at a property we had made an offer on. The report he compiled was very thorough and highlighted some issues with the house. Based on his expert opinion we were able to renegotiate the price. Steve also recommended that due to the age of the property we should request a drainage survey to check for Pitch Fibre pipes. Lucky for us he did. It turned out the property needed £9k of work to rectify the drainage as it was exactly as he had suspected, Pitch Fibre. We would recommend Steve to anybody who is planning to have a home buyers survey and wouldn’t hesitate to engage his services again in the future.
Excellent service, went over and above. Highly recommended.
A very thorough Homebuyers report was issued. The report was comprehensively set out and very easy to follow.
Would certainly recommend
Having needed an 'emergency'survey, Steve managed to fit it in swiftly and then got the report out by return. I am really impressed by the helpfulness, speed and great service. Quick to call me back and understand what was needed I would totally recommend this company
We sold our house on the mainland and requested a survey on a grade 2 listed property from Daniells Harrison as we were not familiar with the Island properties. David Wiggins undertook an in-depth survey of the property and the quality of his report gave us information and advice that is second to none, the absolute thoroughness of all technical advice is amazing and a real eye-opener. We note that survey and subsequent report is not the end of the matter as contained within is a recommendation that we were actively asked to return to them for advice on any matter, which is hugely important and we are so grateful that we commissioned Daniells Harrison.